FAQ
Product
How do I choose the right size?
We make two sizes. S fits EU 36–40 (foot length 23–26 cm), L fits EU 41–46 (foot length 26–29.5 cm). If your foot is exactly 26 cm — go with L. Unisex.
Are these unisex?
Yes. We don't use «men's» or «women's» — only sizes. You decide what fits.
Are the socks made from organic materials?
Yes — GOTS-certified organic combed cotton, spun in Portugal. Polyamide and elastane (for durability and fit) make up the rest of the blend. See Quality for the full breakdown.
Will the colors fade?
Significantly less than with printed socks. The motif is knitted into the fabric (jacquard), not printed on top — so the color is the yarn itself. It will hold up. See Quality for the cross-section.
Why don't you make socks from pure cotton?
Pure cotton on a foot is basically a sleeve — it falls down, it doesn't manage moisture, it loses shape. Elastane and polyamide give the sock its fit, breathability, and durability. The cotton stays the dominant fiber.
Care
How do I wash them?
Cold water, inside out if you want them perfect, no harsh detergents. Don't wash with anything that bleeds color, especially not the first time. See the full care guide.
Can I tumble dry?
You can. We'd recommend air-drying in the shade — direct sun fades any color, including ours.
Will the color bleed?
Not after the first cold wash. We'd still recommend keeping them away from white linens for the first one or two cycles.
Shipping
Where do you ship?
EU, UK, US, and selected other countries. Full list at checkout.
How long does delivery take?
2–5 business days within the EU. 5–10 business days for UK and US.
Free shipping threshold?
Free over €30 within the EU. Standard rates below €30 and for international.
Tracking?
Yes — sent to your email when the order ships.
Returns
Can I return them?
Yes, within 14 days, if the packaging is unopened. Once a sock has been tried on, EU law (Directive 2011/83/EU, Article 16(e)) classifies it as a hygiene item and prevents return.
Why can't I return tried-on socks?
EU hygiene law. The same rule applies to underwear. Once the seal is broken, the item can't be resold.
Damaged in shipping?
Email us immediately at hello@limono.shop with your order number and a photo. We replace damaged items.
Brand
Where are the socks made?
Illustrated in Aveiro, knitted at partner mills in northern Portugal — in a region with a long tradition of sock manufacturing.
Who's the illustrator?
An illustrator working from Aveiro. We don't put names on the website — it's a deliberate choice. Read more in About.
Why no founder name?
In branding, the product matters more than the face, and the face matters more than the name. Limono works because of how the socks are made, not because of who's behind them. (Also, if there's ever a second illustrator, nothing on the site needs to be rewritten.)
Do you offer gift cards?
Not yet. Coming Q4.
Do you do wholesale / B2B?
Yes — email hello@limono.shop.

