Shipping policy
Limono ships across the European Union.
Orders to Germany are dispatched from our German warehouse. All other orders are dispatched from Portugal.
Dispatch time
Orders are dispatched within 1 business day.
Estimated delivery times
| Destination | Service | Delivery |
|---|---|---|
| Portugal (mainland + Madeira/Azores) | CTT Economy / Tracked / Express | 3–4 / 2–3 / 1–2 business days |
| Spain (mainland) | CTT Tracked / Express | 2–3 / 1–2 business days |
| Spain (Balearic Islands) | CTT Tracked / UPS Standard | 3–4 business days |
| Germany | Klein Paket (Leipzig warehouse) | 1–2 business days |
| Other EU countries | CTT Tracked / UPS Standard | 3–4 business days |
Times exclude weekends, public holidays, and customs delays. Final shipping cost is shown at checkout.
Free shipping
- Portugal — orders over €35
- Spain and Germany — orders over €50
- Other EU countries — orders over €80
Lost or delayed packages
If your order hasn't arrived within the estimated time, please contact us through our contact form.
Returns
See our Refund Policy for return conditions and timelines.